The Dental Anywhere Blog

An Office’s Year with Dental Anywhere: 2012-2013 Case Study

We don’t blame you for wanting to see a closer look into some of our apps’ success with offices just like yours. Dental Anywhere has been tracking the use of each app we build and we’re excited to share our findings with you.

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Google Analytics was used to track one of our clients’ apps at random to collect the case study data. Figures were generated from use of the app between August 1, 2012 and August 1, 2013. While having an app alone will ignite intrigue in patients, we always suggest active in-office as well as online marketing of the app to boost downloads.

At the end of the year-long study, the office we studied had a steady download rate of about two downloads per day. If you are proactive in promoting the app, this is an easy figure to achieve. We suggest walking your patients through the download process while they’re still in the chair!

With just two downloads per day, 84 appointments were requested through the app within the year time span. That’s 420 minutes saved by avoiding a 5-minute phone call, haggling an appointment time with busy patients.

93 emergencies were consulted through our popular Dental Emergency Center module within the year. Emergencies don’t always happen during business hours, but 93 people found out how important and reassuring immediate emergency advice can be.

Throughout the year, 140 appointments were planned using our Treatment Planner, which contains built-in pre- and post- op information on all of the dentists’ services. With the Treatment Planner, success of a treatment increases as the patient has all of their home care advice in their pocket.

We have two goals for sharing this case study.

For those dentists who have not taken advantage of the mobile app technology, we hope that you can see how much it has to offer.

For those dentists who already have an app with us, we hope that you are seeing these or better results in your office.

About Miranda Mendoza

Miranda is currently studying Communications at California State University, Northridge and has been with Dental Anywhere since June 2013. "My favorite part about working with Dental Anywhere is the family environment. We take care of our clients and we take care of each other, and that makes for a great company!"

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